At HarborStep Bath Safety, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and request bath safety product details.
Who We Are
HarborStep Bath Safety operates an informational catalog for shower chairs, grab bars, transfer benches, and related home bath products. Contact [email protected] or +1 845-594-5502.
Information We Collect
We collect information you voluntarily provide, including:
- Product inquiry form: name, email address, product need, household category, and selected kit
- Contact form: name, email address, subject, and message content
- Technical data: IP address, browser type, and submission timestamp (for security and fraud prevention)
We do not collect payment card numbers, government ID numbers, or medical records on this website.
How We Use Your Information
We use your data to:
- Process product inquiries and contact messages
- Email kit options, stock notes, and shipping next steps
- Connect you with disclosed retail partners when you request it
- Respond to support questions
- Improve the website
- Comply with legal obligations
We do not sell your personal data to third parties. We do not use inquiry data to diagnose health conditions.
Data Storage & Security
Submissions are transmitted over SSL/TLS. Data is stored on our servers and accessible only to authorized team members. We retain data only as long as needed to provide services or as required by law.
Third-Party Sharing
With your consent via the inquiry form, we may share contact details with retail partners solely to fulfill a product request. We may also share data when required by law. Advertising platforms (such as Google or Meta) may receive aggregated analytics if cookies are enabled; they do not receive your form message content from us unless you interact with their pixels as described below.
Cookies, Analytics & Ads
We may use cookies and analytics tools (such as Google Analytics) to understand site usage. Paid ads on Google or Facebook, if used, follow those platforms’ policies. You can manage cookies in your browser. See our Disclaimer for affiliate and advertising disclosures.
Your Rights
You may request access, correction, or deletion of your personal data. Email [email protected].
Children
This website is intended for adults 18 years and older shopping for home bath products. We do not knowingly collect data from children.
Contact
For privacy inquiries, email [email protected] or use the contact form.